We just received feedback from a client that they believed our written home inspection report identified mold problem defects that were not present.
Sadly, our client relied on the verbal response from a non-qualified third party, that verbally stated that “there were no” such problems. This third party individual was also hired by the property owner, rather than our client.
The SAFETY problems we identified was active moisture and visible mold under a kitchen sink. Our client was told that a plumber said the area was dry and only had wood rot (which is mold by the way). We had recommended further evaluation and correction by both a plumber and a certified mold remediation professional. Unfortunately, the plumber did not use a moisture meter; if he had, he would have known that there was an active plumbing leak that was not visible: i.e. in the wall. And a mold remediation professional was never called to evaluate the conditions for remediation.
Our client, by relying on a third party verbal response, is now living in a home with active mold growth, which is consider un-healthy; and a likely $5,000 plumbing and mold remediation expense.
Even after informing the client of our concerns. AND THE CLIENT STILL THINKS WE GOT IT WRONG. Remember denial is not just a river that runs through Egypt.
Always request that further evaluations be completed by a licensed or certified professional, and that those evaluations be provided to you in writing from the designated specialist.
Remember your home inspector is there only for you. He or she has no financial bias or emotional attachment to the home and its defects.
TRUST YOUR INSPECTORS WRITTEN REPORT.
TRUST AND VERIFY ALL OTHERS!